The following causes are possible.
Settings > Schedule > Leave type settings > [Edit] for leave type > "Grant substitute time-off"
→Please confirm whether or not granting of leave is selected in granting the payout schedule.
Working hours do not meet the grant conditions
The working hours on the transfer work day should be
 Hours  minutes or more work will be grant for a half-day
 Hours  Minutes or more work will be grant for 1 day
It will not be granted unless the working hours set as are exceeded.
Substitution clock-in is not processed
If the grant leave type is not selected in the "Substitution clock in" item on the edit work data screen of the applicable date, it will not be granted even if the working conditions are met.