Time recorder
General time recorder
- What type of time recorder do I use?
- Types and characteristics of time recorders
- What kind of settings can be made in "Time Recorder Settings" on the management screen?
- Is it possible to register authentication information on a pit touch terminal?
- What is a connection string? (Windows desktop version)
- Is it possible to clock-in with a time recorder other than my own?
Desktop time recorder
- What is the recommended environment for Windows desktop version time recorder?
- How do I install the Windows desktop time recorder on my new PC?
- How do I uninstall the time recorder?
- Can one time recorder be set so that employees from multiple departments can clock in?
- What settings do the time recorders require if you are using a proxy server?
- What if I want to use the time recorder with a Windows user account that does not have administrator privileges?
iPad version time recorder
- What is the recommended environment for the iPad version time recorder?
- How can I install the iPad version time recorder (face authentication, chameleon code authentication)?
- Face recognition is difficult to authenticate, what should I do?
- The camera does not respond with the iPad version time recorder (face authentication, chameleon code authentication). What are the possible causes?
- What is the cause when "Insufficient license" is displayed when the iPad version time recorder (face authentication, chameleon code authentication) is started?
- After updating iOS, I can no longer authenticate with the iPad version time recorder (face authentication, chameleon code authentication). What is the reason?
Cloud recorder
Smartphone app
- [Smartphone app] Installation and initial settings
- What is the reason why I cannot log in to the KING OF TIME app?
- What is the cause of incorrect location information when using an iPhone?
- I'm at the time record location, but when I try to time record, it prompts that "I'm not in the geofence area". What is the cause?
- Is there a function to prevent continuous time recording in the KING OF TIME app?
- Is it possible to set the user authentication ON / OFF and the geo-fencing radius for each employee or each time recorded location?
My Recorder / Mobile browser stamping
- What should I do if I cannot get location information on my smartphone?
- Is it possible to clock-in from a mobile phone (feature phone)?
- What can I do with the operation menu of My Recorder?
- Is it possible to return to the time recorder from the employee's time card?
- Is it possible to obtain location information with a mobile phone or smartphone and clock-in?
- What is the reason why the location information cannot be obtained even if the location information is enabled for My Recorder? (PC)
Pit21-A
- How do you update your data, such as when you add an employee? (Pit-21A)
- Why is it not reflected on the management screen or data update fails even if I time record it? (Pit-21A)
- It is no longer possible to time record after the update. What should I do now? (Pit-21A)
- Is there a function to display the stamping history? (Pit-21A)
Pit Touch Pro 2 / Pit Touch Biz
- "Pit Touch Pro 2_Setting Sheet" import method
- What should I do if Pittouch Pro cannot connect to WiFi?
- Can I change division settings in Pittouch Pro 2?
- Is it possible to change the network settings of Pittouch Pro 2?
- How do I update the Pittouch Pro firmware?
- How can I set Pit Touch Biz for the first time?
BT-2500 / BT-2000
Internet Explorer version time recorder function
- How can I switch to the Windows desktop version? (Internet Explorer version time recorder)
- Can I clock-in with password authentication? (Internet Explorer version time recorder)
- How to correct the discrepancy in time mechanism for local (offline) clock-in? (Internet Explorer version time recorder)
- Can I use the time recorder even if I switch user accounts on Windows?