Can I still sign in during maintenance?

Some functions may not be available during system maintenance.

 

About notice of maintenance

Due to version upgrades, system maintenance will be performed several times a year. Details of maintenance will be announced in advance using the following method.

 

● We will notify the email delivery address two weeks in advance. In case of an emergency, we will notify you by email as soon as the maintenance is decided. (Please contact us from the inquiry form for changing the e-mail address and person in charge.)

 

 Pre-notification message and detailed link will be displayed on the login screen and time clock screen (PC connection, Web click type) .

 

Functions that can and cannot be used during maintenance

× Management screen

The operation cannot be performed. If this screen is left open during the maintenance time, communication may be cut off. Please log in again after the maintenance is completed.

 

× Employee screen (personal time card)

As with the management screen, operations cannot be performed.

 

△ Time recorder

The data recorded during maintenance is basically saved in the terminal as untransmitted time record and sent to the server after maintenance is completed, but depending on the type and settings of the time recorder, time record may not be possible. ..

 

See below for details.

 

Windows Desktop Time Recorder

It is a time recorder that installs and uses a dedicated application on a Windows PC. In addition to recording with an authentication reader (finger hybrid reader, finger vein reader, fingerprint reader, IC card reader) , you can also record with password authentication.

 

The time recorder can be started and used even during maintenance. The recorded data is temporarily saved on the PC and sent to the server after the maintenance is completed. Functions other than time recording (time card display, authentication information registration, help registration, etc.) cannot be used.

 

Internet Explorer Time Recorder

It is a type of time recorder that connects the authentication reader (finger hybrid reader, finger vein reader, fingerprint reader, IC card reader) to a Windows PC and accesses the time recorder URL with Internet Explorer . The recorded data is temporarily saved on the PC and sent to the server after the maintenance is completed. However, when the operation mode is changed to "always online mode", the time record cannot be performed. Please check the setting status from "Time Recorder Settings" on the management screen. Functions other than time recording (time card display, authentication information registration, help registration, etc.) cannot be used.

 

[Important] Starting the time recorder during maintenance

This type of recorder cannot be newly started during maintenance. When recording, start the time clock before the maintenance window.

 

Pit touch series

 

It is a terminal exclusively for recording such as Pit Touch Pro, Pit Touch Biz, etc.

 

The recorded data is temporarily stored in the terminal and sent to the server after the maintenance is completed.

 

BT-2000BT-2500

 

An engraving terminal that can be engraved with an IC card or hybrid authentication.

 

The recorded data is temporarily stored in the terminal and sent to the server after the maintenance is completed.

 

91: Cloud recorder

It is a recorder that accesses the recording URL for each department and records the password.

 

The recorded data is temporarily saved in the PC browser and sent to the server after the maintenance is completed. Functions other than time recording (time card display, help registration, etc.) cannot be used.​

 

My recorder

A time recorder that users can access from their smartphones or PC browser.

 

The recorded data is temporarily saved in the browser and sent to the server after the maintenance is completed. Functions other than time recording (time card display, etc.) cannot be used.​

 

Starting the time recorder during maintenance This type of recorder cannot be newly started during maintenance. When recording, start the time recorder before the maintenance window.

 

iPad Time Recorder

 

It is a recorder that installs an engraving application on an iPad and authenticates it with a color code and face information.

 

Face recognition cannot be recorded during maintenance. Please use the time record with password authentication. The recorded data is temporarily stored in the application and sent to the server after the maintenance is completed.

 

Mobile browser recorder

keittaitimecard.png

This is a recorder that clicks and records by accessing the recording URL for each employee on a mobile phone.

*The display may differ depending on the terminal you are using.

 

All functions are not available during maintenance.

 

Time Recorder App

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A time recorder app for smartphones, which you can clock in/out by tapping on the screen. Employees can clock in/out within the range of location specified by the admin.

 

As the maintenance time approaches, the system will gradually become unavailable, and all features will be unavailable during maintenance.


If you have not updated to the latest version, you may be able to launch the app. At that time, even if you make a stamp with the application, it will not be sent to the server. Please refrain from using it during maintenance. Also, please update to the latest version.

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