Possible causes are:
Application approval flow is not set up
Settings ＞ Administrator ＞ Request approval flow settings Please create a flow for each division.
Division not attending
Settings ＞ Other ＞ Options ＞ Request approval settings ＞
Application for schedule, time record, overtime, supplemental items: If "Apply to approver at work" is selected, the application will be submitted by referring to the flow of "attendance" of the target day.
If you want to apply to your supervisor regardless of which department you work in, select "Apply to Approver" to register.
Approver of unapproved application
Approver will change if there is an unapproved application and "Application approval flow setting" is changed.
However, the following changes do not affect unapproved applications, so the approver does not change when implemented。
・Change the "division" of the employee who applied
・Change of "Options> Application approval settings"
About applicants for schedule, time record, overtime, and supplemental items
When working as a helper
Example:
Application approval flow setting
Yokohama branch → Yokohama branch manager
Osaka branch → Osaka branch manager
Division [Yokohama Branch] Kojiro
February 25 Worked as "register as help" at the Osaka branch office (*Division [Osaka branch office])
“Apply to an approver at work”
→ Select when you want to give approval to the administrator of the help destination when you go to work for help etc. to other departments. In the above example, the application will be sent to the manager of the Osaka branch office.
"Apply to the approver"
→ Select when you want to give approval to the administrator of the department to which the employee belongs even if you work for another department. In the above example, the application will be sent to the manager of the Yokohama branch office.
About application after transfer
Depending on whether you have set "Apply to the approver at work" or "Apply to the approver belonging to",
The behavior is different when an employee submits an application for a pre-transfer date.
Example:
Application approval flow setting:
Yokohama branch → Yokohama branch manager
Osaka branch → Osaka branch manager
If an employee moves from [Yokohama Branch] to [Osaka Branch] on the first day of the current month, the operation when applying for the date of the previous month is as follows.
“Apply to an approver at work”
→Before transfer, the approver to whom you belong must process it.
In the above example, the application will reach the Yokohama branch manager. The Osaka branch manager can approve applications for dates after the transfer date.
"Apply to the approver"
→Applicants before the transfer date and after the transfer date will be sent to the current approver.
In the above example, the application will reach the Osaka branch administrator.