Only the master full authority administrator can use manned support by the operator.
If you are not an master full authority administrator, please contact your admin full authority administrator.
※ Click here for the explanation of "master full authority administrator"
If you are an master full authority administrator, please check the inquiry method below.
Table of contents
- Pre-preparation: Log in to the KING OF TIME management screen
- How to contact us
- If you want to change the admin full authority
Pre-preparation: Log in to the KING OF TIME management screen
To use Manned Support, you need to log in to KING OF TIME.
How to contact us
You can contact us in three ways.
Chat Support
You can contact us via chat from the support widget on the bottom right of the KING OF TIME management screen. In addition, it is not available outside of business hours.
※ Click here for how to use the chat
Business hours: 9:30-12:00 / 13:00-17:30 *Last admission is until 17:00
Closed: Saturdays, Sundays, public holidays and our company holidays
Inquiry form
When you log in to online help from "Help" in the upper right corner of the KING OF TIME management screen, the "Contact Us" link will be displayed in the upper right corner of the online help. Click on the link to open the form screen, so please fill in the necessary information and contact us.
We always accept inquiries from the form.
We will respond to your reply during the following business hours.
Business hours: 9:30-12:00 / 13:00-17:30 *Last admission is until 17:00
Closed: Saturdays, Sundays, public holidays and our company holidays
Telephone support reservation
When you log in to online help from "Help" in the upper right corner of the KING OF TIME management screen, the "Contact Us" link will be displayed in the upper right corner of the online help. Click on the link to open the form screen, so select "Telephone reservation" in "Contact Us" and enter the necessary information. The person in charge will contact you at your desired date and time.
*Click here for details
If you want to change the admin full authority
Please refer to this article and request it.
In addition, there may be a time lag before the changes are reflected in the online help. If you can't log in to online help immediately after changing your email address, please try it out of time.
※If the person in charge of attendance management has changed, please be sure to change the admin full authority manager.