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  1. KING OF TIME FAQ
  2. FAQs by Purpose and Function
  3. Time Recorder

    Time Recorder
    Time Recorder

      General Topics on Time Recorders

      • What type of time recorder do I use?
      • How is the time displayed on the time recorder?
      • What are the causes when clock-in cannot be read?
      • What is the cause when clock-in record is not reflected?
      • What is a connection string? (Windows desktop version)
      • See all 19 articles

      Desktop Time Recorder

      • What is the recommended environment for Windows desktop version time recorder?
      • How do I install the Windows desktop time recorder on my new PC?
      • How many desktop time recorders can I install?
      • How do I uninstall the time recorder?
      • What settings do the time recorders require if you are using a proxy server?
      • See all 25 articles

      iPad Time Recorder

      • What is the recommended environment for the iPad version time recorder?
      • How can I install the iPad version time recorder (face authentication, chameleon code authentication)?
      • The camera does not respond with the iPad version time recorder (face authentication, chameleon code authentication). What are the possible causes?
      • What is the cause when "Insufficient license" is displayed when the iPad version time recorder (face authentication, chameleon code authentication) is started?
      • After updating iOS, I can no longer authenticate with the iPad version time recorder (face authentication, chameleon code authentication). What is the reason?
      • See all 6 articles

      Cloud Time Recorder

      • Is it possible to perform clock-in on a PC browser?
      • Why can't I open the time card screen from the cloud recorder?

      Smartphone App

      • [Smartphone app] Installation and initial settings
      • [Smartphone app (Admin)] the operation method
      • Is it possible to set the user authentication ON / OFF and the geo-fencing radius for each employee or each time recorded location?
      • What is the reason why I cannot log in to the KING OF TIME app?
      • Is there a function to prevent continuous time recording in the KING OF TIME app?
      • See all 6 articles

      Clock-in with My Recorder / Mobile Browser

      • Is it possible to clock-in from a mobile phone (feature phone)?
      • Is it possible to obtain location information with a mobile phone or smartphone and clock-in?
      • What should I do if I cannot get location information on my smartphone?
      • Is it possible to return to the time recorder from the employee's time card?
      • What can I do with the operation menu of My Recorder?
      • See all 11 articles

      PiT-23 / Pit21-A

      • How do you update your data, such as when you add an employee? (Pit-21A)
      • Why is it not reflected on the management screen or data update fails even if I time record it? (Pit-21A)
      • It is no longer possible to time record after the update. What should I do now? (Pit-21A)
      • Is there a function to display the stamping history? (Pit-21A)

      Pit Touch Pro / Pit Touch Biz

      • "Pit Touch Pro 2_Setting Sheet" import method
      • Can I change division settings in Pittouch Pro 2?
      • Is it possible to change the network settings of Pittouch Pro 2?
      • What should I do if Pittouch Pro cannot connect to WiFi?
      • How do I update the Pittouch Pro firmware?
      • See all 9 articles

      BT-2500 / BT-2000

      • [BT-2500 "Wireless LAN stopped" is displayed on the screen. What is the cause?
      • [BT-2000] Is it possible to update the main unit program?

      Time Recorder for IE (No longer provided)

      • How can I switch to the Windows desktop version? (Internet Explorer version time recorder)
      • Can I clock-in with password authentication? (Internet Explorer version time recorder)
      • How to correct the discrepancy in time mechanism for local (offline) clock-in? (Internet Explorer version time recorder)
      • Can I use the time recorder even if I switch user accounts on Windows?

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